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Privacy Policy

AQUAMIGOS (Pty) Ltd

Registration No. 2026/351259/07

105 Lange Avenue, Florida Glen, 1709  | info@aquamigos.co.za  |  www.aquamigos.co.za

PRIVACY POLICY

Last updated: July 2026

This Privacy Policy describes how AQUAMIGOS (Pty) Ltd (Registration No. 2026/351259/07) ("we", "us", or "our") collects, uses, and shares information when you visit or make a purchase from our website (the "Site").

1. PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

•  Cookies — small data files placed on your device. See our Cookies section below for more detail.

•  Log files — track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

•  Web beacons, tags, and pixels — electronic files used to record how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information".

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to:

•  Fulfil any orders placed through the Site (including processing your payment information via Payfast, arranging for shipping, and providing you with invoices and/or order confirmations).

•  Communicate with you about your order.

•  Screen our orders for potential risk or fraud.

•  When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your information, as described above. For example, we use Portmoni to power our online store (portmoni.com/privacy-policy), and we use Payfast by Network to process payments (payfast.io/privacy-policy). Payfast is a South African payment gateway that is POPIA-compliant and processes all card and EFT transactions securely. We may also use tools such as Google Analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. BEHAVIOURAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by visiting:

•  Facebook: https://www.facebook.com/settings/?tab=ads

•  Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

5. PROTECTION OF PERSONAL INFORMATION ACT (POPIA)

AQUAMIGOS (Pty) Ltd processes personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA") of the Republic of South Africa.

If you are a resident of South Africa, you have the following rights in relation to your personal information:

•  The right to know what personal information is held about you.

•  The right to request correction or deletion of your personal information.

•  The right to object to the processing of your personal information.

•  The right to lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us at the details provided in Section 9 below.

The Information Regulator (South Africa) can be contacted at: inforeg@justice.gov.za

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. COOKIES

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use cookies to make your browsing experience better by allowing the website to remember your actions and preferences.

The cookies we use fall into the following categories:

 

Essential / Functional Cookies

Cookie NamePurpose
session_idMaintains your browsing session on the Site.
cartUsed to store items in your shopping cart between pages.
checkout_tokenUsed in connection with the checkout process.
secure_customer_sigUsed in connection with customer login authentication.

 

Analytics Cookies

Cookie NamePurpose
_ga / _gidGoogle Analytics — tracks site usage and visitor behaviour.
landing_pageTracks which page a visitor first arrived on.
orig_referrerRecords the referring website or search term.

 

The length of time that a cookie remains on your device depends on whether it is a session cookie (deleted when you close your browser) or a persistent cookie (which expires at a set future date). Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may negatively impact your browsing experience and some parts of our website may no longer be fully accessible. More information can be found at www.allaboutcookies.org.

8. DO NOT TRACK

Please note that because there is no consistent industry standard for responding to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this policy.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or post:

AQUAMIGOS (Pty) Ltd

Registration No. 2026/351259/07

105 Lange Avenue, Florida Glen, 1709

Email: info@aquamigos.co.za

Website: www.aquamigos.co.za

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